Frequently Asked Questions

Experience the future of eye care with Creed Opticals, Ghana’s premier mobile eye care services provider! Our team of dedicated, expert optometrists and optical technicians bring top-notch care directly to you, ensuring convenience, comfort, and exceptional results.

Ready to bring expert eye care to your doorstep? Schedule a mobile eye care event at your preferred location! Simply:

Submit an event request through our online appointment page
Call us directly to speak with our dedicated event Coordinator
Email us to inquire about our customised event services

Our team is here to help you every step of the way!

Our dedicated eye care teams travel across Ghana to reach you, wherever you are – at school, work, in your community, or even at home. We’re committed to making quality eye care accessible and convenient for everyone!

We’re flexible and adaptable! Whether we’re visiting a school, office, community centre, or your home, we’ll work with the space you have to set up our state-of-the-art, portable optometry equipment. We’ll ensure a comfortable and convenient experience for you, every time!

Yes and No. We’re committed to delivering top-notch optometry services with the latest technology. To ensure we maintain our high standards, we charge a call-out fee, which varies depending on your location and the number of people being served. Typically, we partner with school administrators, HR managers, and sponsors to provide convenient, mobile eye care services for their students, employees, or members.

Our optometrist brings the clinic to you, performing comprehensive mobile eye tests at your home, office, or school. Say goodbye to traffic, waiting rooms, and hassle – and hello to a stress-free, fun, and personalised eye care experience!

Yes, comprehensive eye tests are bulk billed. However bulk billing is a choice of our clients.

Our extensive frame collection features over 500+ stylish options, ensuring you find the ideal pair to suit your taste, face shape, and lifestyle. From classic to trendy, our expert team will help you find your perfect match!

There’s no event too big or too small! Our expert vision team is equipped to provide top-notch eye care services to groups of all sizes. We’re flexible, adaptable, and dedicated to delivering exceptional care, every time!

Our prices vary depending on your selection from our extensive range of frames, lenses, and extras. On the day of your eye test, our expert optical dispensers will walk you through the pricing options and provide personalized recommendations based on your unique needs, style, and budget. We’re committed to helping you find the perfect fit!

We’re happy to serve you if you have private health insurance within the amount of your optical coverage by the health insurance provider.

We bring expert eye care to those who need it most. Our compassionate eye care team travels to the homes of our elderly, disabled, or housebound patients, ensuring they receive the personalised care they deserve, in the comfort of their own homes.

Already have a valid prescription? No problem! You’re welcome to use your existing prescription to select a new pair of glasses during your mobile eye care event. Our team will be happy to guide you through the process!

If further care is needed after your mobile eye test, we’ve got you covered! Our team will either schedule a follow-up appointment at our office or provide a referral to a trusted specialist, ensuring you receive the ongoing care and attention you need.

Broken glasses? Don’t worry, we’ve got you covered! Visit our office for prompt repairs or email us for more information and guidance. Our team is here to help you see clearly again!

Your satisfaction is our top priority! We strive to provide an exceptional experience and ensure you’re completely comfortable with your vision and purchase. If for any reason you’re not satisfied, we’re here to help. For returns or exchanges, simply email us for more information or visit our office – we’re committed to making things right!

We stand behind the quality of our products. Every item undergoes rigorous quality control and is inspected by our team and approved by you before collection. We also provide a one-year warranty against manufacturing defects from the date of receipt.

Please note that this warranty does not cover:

– Scratches on lenses
– Damage caused by accidents, misuse, neglect, or improper storage
– Modifications or repairs made by unauthorized individuals
– Normal wear and tear

Our optical professionals reserve the right to determine which policy applies to each product at Creed Opticals Ltd.

Have More Questions?

Reach out to us by filling the for below or give us a call at 020 941 5776. We’re happy to have a chat about your eye health and help!

Please enable JavaScript in your browser to complete this form.